First install .NET Framework 3.5 and Team Explorer 2008. Then you can Launch TFS Heat ITSM using ClickOnce.
First install Team Explorer 2008. Then you can Install TFS Heat ITSM using the installer.
Download the source, get the whitepaper, and take part in the discussion boards at the TFS Heat ITSM CodePlex site.
TFS Heat ITSM Project
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The RD in RDdotNET stands for whatever I feel like on the day. It could stand for Research & Development or something more bizar like Reality Dysfunction.
[ErrorOccured] [ErrorOccured]
Any sufficiently advanced bug is indistinguishable from a feature Bruce Brown
TFS Heat ITSM is a Migration tool that will run off Team Foundation Server and allow teams to pull tracked calls or tickets from the Heat ITSM system in to Team Foundation Server.
This project will provide a configurable link between Heat ITSM and Team Foundation Server. This will allow calls to be logged by helpdesk in the standard way, while using TFS to manage the development and support work required to fix the problem.